FAQ
Frequently Asked Questions

Can't find an answer? Join the Discord and ask in #support.

ERES PRO currently supports Windows PE executables (x86 and x64 EXE/DLL/SYS), Java JAR files, and raw binary blobs for hex dump and string extraction. Additional formats are planned for future releases.
No. ERES PRO runs entirely locally as a native Windows desktop application. The only internet use is the initial license validation when you first bind your key. After that, everything is offline.
When you first launch ERES PRO after registration, your hardware fingerprint is bound to your license key. The key will only activate on that specific machine. If you switch hardware, open a support ticket for a reset — allowed once per 30 days.
No. Each key is bound to one hardware ID on first activation. Sharing keys is a violation of the Terms of Service and will result in permanent revocation without refund.
Download ERES-PRO.exe from your dashboard after login. Run it directly — no installer required. Enter your license key or username/password at the login screen and the tool opens immediately.
The ERES PRO desktop application runs on Windows 10 and Windows 11 (64-bit). Linux support is in development. The PE and JAR analysis engines work on any target file regardless of your host OS.
Monthly and Lifetime subscribers receive update notifications via Discord. Download the new build from your dashboard — no auto-updater, full control over when you upgrade.
Yes. ERES PRO is designed for static analysis — PE parsing, disassembly and string extraction are all offline operations. The sandbox module provides isolated dynamic execution for behaviour analysis.
We accept PayPal, major credit/debit cards and crypto (Bitcoin, Ethereum, Litecoin) through our payment processor. All transactions are processed securely.
Join the Discord server (link in your dashboard) and open a ticket in #support. We respond within a few hours during active hours. Critical issues are escalated immediately.
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